Customer Service Advisor jobs in Cardiff

Live customer service advisor roles in Cardiff, with Wales salary benchmarks.

Search customer service advisor jobs in Cardiff

186 live roles in Cardiff

Complaints Handler

Cardiff

£12,000–£18,000/wk

As a Passenger Experience Executive, you will drive the resolution of complaints and uphold the Company brand by providing exceptional customer…

Sales & Business Development
6 days ago Apply on WhatJobs

Customer Service Advisor

Cardiff

£14/hr

Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Cardiff.

Hybrid Customer Service & Contact Centre
2 weeks ago Apply on WhatJobs

Customer Service Advisor

Cardiff, South Glamorgan

£29000 - £31000/annum

As a Customer Service Advisor, you'll deal with enquiries, making sure everyone gets a clear, helpful and respectful response. You'll work under…

Customer Service & Contact Centre Permanent
1 week ago Apply now

Customer Services / Claims Handler

Cardiff

£24500/annum

Customer Services / Claims Handler (Travel Insurance) Cardiff - 2 days a week onsite Salary starting from £24.5k pa + benefits CPS Group are working…

Remote Customer Service & Contact Centre Permanent
1 week ago Apply now

Client Services Coordinator

Cardiff, South Glamorgan

£27000 - £28000/annum

Client Services Coordinator Cardiff To £28,000 An exciting opportunity has arisen to join an established and growing organisation working with some…

Customer Service & Contact Centre Permanent
3 weeks ago Apply now

Customer Service Advisor

Cardiff

£14.40/hour

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Cardiff City Centre - John Street HOURS: Full Time, 35 hours per week WORKING PATTERN…

Hybrid Customer Service & Contact Centre Permanent
3 weeks ago Apply now

Customer Service Advisor hiring in Cardiff: the numbers

  • 186 live customer service advisor roles in Cardiff right now.
  • Median advertised salary for customer service advisor roles in Cardiff: £30,000; the middle half of adverts pay £24,000 to £33,000 (from 15 current adverts that state an annual salary).
  • Advertisers with the most recent openings: EE (11), Starling (6), Yolk Recruitment (4), Hodge (3), Legal & General (3).
  • Newest advert posted 14 October 2026.

Counted from the adverts on this board, refreshed hourly. Advertised pay is what employers state, not a market survey.

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Customer Service Advisor salary in Wales

£25,000 – £36,000 (indicative · midpoint £26,250)

How this figure was built. Based on 6 live advertised salaries for this role and region. That is below the 20 we require before publishing 25th/75th percentiles, so this cell shows a median only.

Methodology: medians reconcile live advertised UK salaries for this role and region; 25th–75th percentiles are shown only where at least 5 live salaried listings back them. They are measured or omitted, never interpolated. Rows marked indicative are anchored to our curated 2026 baseline ranges until enough live data accrues. Listings advertising an implausible annual figure (a mislabelled hourly or daily rate) are excluded rather than converted, because converting one means guessing the hours behind it.

Market view. Most roles sit between the National Living Wage and £28,000, with financial services, utilities and technical support at the top of the band and shift and weekend allowances on top. Remote and hybrid contracts are common and often pay to the national rather than the London band.
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