Customer Support Team Lead: Drive Excellence & Impact

Cardiff Source: WhatJobs
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LexisNexis Risk Solutions in Cardiff seeks a Customer Support Team Lead who will own both operational delivery and strategic improvement initiatives within the Customer Support function. You will lead a high-performing team while remaining hands-on, supporting customer requests and driving service excellence.

You will influence outcomes, enhance processes, and foster a collaborative culture built on trust, accountability, and continuous improvement, partnering with Product, Technology and Sales

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