Technical Product Manager – IT MSP

Our Promise Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance.If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role.However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

Technical Product Manager – IT MSP

• Location: Nottingham & the surrounding area
• Working Style: Hybrid (work from home, attend the office forad-hoc meetings & events, and attend customer sites when required)
• Benefits: 26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield, Holiday Purchase Scheme & Electric Vehicle Scheme
• Our Client: Multi-Vendor IT Reseller & Managed Services Provider / VAR

The Opportunity

We are seeking an experienced, hands‑on, and highly technically capable Technical Product Manager to lead the strategy & direction of our client’s software & platform portfolio. Working closely with the CTO, you will leverage your expertise & experience to develop product roadmaps, organise & prioritise engineering workflows, influence investment decisions, and ensure strategies align with customer needs, technical capabilities, and commercial business objectives.

• Own and develop the strategy and roadmap across a portfolio of internal and customer-facing technology products, platforms, and APIs.
• Partner with the CTO and key stakeholders to shape investment, prioritisation and long‑term product direction, balancing customer needs, commercial value, technical feasibility and delivery capacity.
• Support go‑to‑market activity and drive the growth, adoption and ongoing development of the portfolio.
• Agile Delivery & Technical Development:
• Collaborate with engineering and development teams to scope enhancements, integrations and new functionality requests, prioritising activity and pushing back when appropriate.
• Using Agile methodologies and Jira/DevOps tools, lead epic, story & sprint planning, task delegation, and manage backlogs, ensuring activities remain aligned with strategies and capacity.
• Work with internal engineers and UI/UX partners to improve usability, customer experience, and processes, supporting long‑term product value.
• Personally produce designs for non‑complex UI/UX changes, leveraging your own technical capabilities & basic Figma skills.
• Stakeholder Engagement & Product Representative:
• Act as the central link between technical teams, commercial stakeholders and customers, translating requirements and maintaining alignment.
• Represent the product portfolio internally and externally, clearly communicating product capabilities and technical concepts to varied audiences.
• Represent the product externally and support commercial activity, including attending customer meetings alongside Sales, acting as the subject matter expert, and conducting product demonstrations where appropriate.
• Own and maintain accurate, consistent customer‑facing and internal product documentation.

Skills & Experience

• Proven experience as a Product Manager , Technical Product Manager or similar within a B2B technology, software, SaaS or platform environment .
• Experience owning, leading, and influencing live commercial products or portfolio roadmaps.
• Strong technical capabilities with recent hands‑on and strategic experience with APIs, systems integrations or platform‑based products, and exposure to external UI/UX partners, Figma or similar prototyping tools.
• Experience working in Agile delivery environments using Jira, Confluence or similar tools
• Experience assessing technical/solution feasibility, integrations, and technical trade‑offs.
• Experience balancing stakeholder requirements, commercial priorities, customer needs and delivery capacity when making roadmap decisions.
• Excellent communication and stakeholder management skills, with confidence engaging technical and commercial audiences.
• Comfortable operating in a fast‑paced environment where priorities, technology and customer requirements continue to evolve.
• Beneficial but not essential: Experience managing multiple products and exposure to device lifecycle or endpoint management, patch management, infrastructure tooling or related technology solutions.

Get in touch to find out how our dedicated team can help you find the right business for your career.

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