As an MQ Engineer at TE, you will lead quality across the product lifecycle in a moulding-focused facility, ensuring customer and internal requirements are met. You’ll drive RC investigations, CAPA, and supplier quality responses, collaborating with engineering, operations, and supply chain to reduce defects and improve process capability. The role centers on VOC/ECE integration, 8D problem solving, and NPI support to deliver operational excellence and customer satisfaction. You will shape quality systems and train teams to sustain improvements.
Responsibilities
Lead RC investigations and implement CAPA in response to customer complaints and field returns
Manage customer complaints through a cross-functional, collaborative approach
Lead 8D investigations, root cause analysis, corrective/preventive actions, and effectiveness validation
Coordinate First Article Inspection (FAI) and capability studies, with final report preparation
Develop and maintain quality procedures, SOPs, and quality systems
Support NPI activities from implementation through product approval
Drive Lean, PFMEA, Poka-Yoke, APQP, MSA, and SPC to promote zero-defect culture
Collaborate with Engineering, Operations, and Suppliers to improve process capability and reduce scrap
Key requirements
Experience in quality, engineering, or manufacturing within regulated sectors (aerospace, automotive, defence)
Strong knowledge of plastics processing, injection moulding, tooling, and assembly
Experience with quality tools (8D, 5 Why, Fishbone) and MSA
ISO 9001, AS9100, and/or IATF 16949 awareness
Experience conducting audits and driving corrective actions
Ability to read technical drawings and engineering documentation
Working knowledge of SAP or similar ERP
Strong communication and cross-functional collaboration skills
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