As a Supplier Quality Engineer, you will manage supplier quality in Norton’s manufacturing environment, acting as the link between Supplier Quality and Plant Quality to contain and resolve supplier-related quality issues. You will drive accountability through structured problem-solving, KPI reporting, and continuous improvement with cross-functional teams. Your work aims to minimise production disruption, ensure quality standards, and support a culture of ongoing improvement in a growing, world‑class motorcycle brand.
Pay / Benefits
Competitive salary
33 days holiday
Generous pension scheme
Private Medical Insurance
Life insurance 4x salary
WeCare employee assistance programme
Responsibilities
Act as the primary operational contact for supplier quality issues affecting manufacturing
Manage supplier non-conformances from identification to containment, corrective action, verification and closure
Coordinate containment activities to minimise production disruption and protect product quality
Lead supplier root cause investigations using 8D, 5 Why and Ishikawa
Monitor and drive supplier corrective actions for timely resolution
Maintain supplier quality records, documentation and issue tracking systems
Develop and maintain supplier quality KPI dashboards and performance reporting
Analyse supplier performance data to identify recurring issues and improvement opportunities
Support Supplier Quality Development with operational feedback and escalation
Collaborate with Plant Quality, Manufacturing, Engineering and Purchasing for alignment on supplier quality performance
Participate in production quality reviews, supplier meetings and cross-functional improvement activities
Support supplier visits, investigations and quality reviews as required
Ensure supplier quality activities comply with IATF 16949, ISO 9001 and Norton quality standards
Promote a culture of continuous improvement across the supplier quality process
Support internal and external quality audits related to supplier performance
Key requirements
Degree or equivalent in Mechanical/Manufacturing/Automotive/Quality Engineering or related discipline
Minimum three years in Supplier Quality or Manufacturing Quality in automotive or high-volume manufacturing
Experience with IATF 16949 and ISO 9001
Experience using AIAG Core Tools: APQP, PPAP, PFMEA, Control Plans, SPC, MSA
Experience in structured problem solving: 8D, 5 Why, Ishikawa
Ability to interpret engineering drawings and GD&T
Strong analytical and organizational skills; high attention to detail
Proficiency in Microsoft Excel and Microsoft Office
Excellent communication and cross-functional collaboration skills
Desirable: SAP, Power BI, CQI membership or Six Sigma Green Belt
Desirable: Internal Auditor qualification (ISO 9001/IATF 16949), experience with ERP systems
Collaborative
Analytical
Detail-oriented
AIAG Core Tools (APQP, PPAP, PFMEA, Control Plans, SPC, MSA)
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