In this role you will blend storytelling with technical expertise to support Braze’s customer engagement platform. You’ll work with cross-functional teams to tailor Braze capabilities to client needs, especially in B2C marketing, mobile automation, and APIs. You’ll travel up to 40% to engage with clients and help drive adoption and success. This is a hands-on, collaborative role that hinges on curiosity, outcomes, and a customer-focused mindset.
Pay / Benefits
Competitive compensation (potential equity)
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Medical, dental, vision, life, and disability benefits
Fertility benefits and equal paid parental leave
Professional development and learning stipend (career pathing)
Responsibilities
Support clients with tailored Braze solutions during pre-sales engagements
Collaborate with product, sales, and customer success teams to translate requirements into technical architecture
Demonstrate Braze capabilities in areas like B2C engagement, mobile marketing, APIs, analytics
Advise on architecture design and integration approaches for customer environments
Travel to client locations up to 40% at peak times
Contribute to winning proposals and technical scoping discussions
Operate with autonomy and accountability to deliver value to customers
Maintain strong follow-up and clear communication with stakeholders
Key requirements
Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team
Domain knowledge in at least three of: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML)
Excellent written and verbal communication
Team-oriented mindset and ability to uplift others
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