Service Advisor

We are recruiting on behalf of our client for a Service Advisor position at a reputable dealership in Crewe. This role offers an excellent career opportunity for skilled professionals committed to delivering exceptional customer service in a fast-paced automotive environment. The Service Advisor will be pivotal in ensuring customer satisfaction through efficient vehicle servicing and repair management, contributing to the success of our client’s busy dealership.

Benefits:

Basic salary of £28,500 with a realistic, uncapped OTE of £34,500
Performance-based bonuses and incentives
Manufacturer-led training and ongoing career development
Pension scheme and employee vehicle purchase discounts
20 days annual leave plus bank holidays
Supportive and friendly team environment
Opportunities for professional progression within a renowned dealership group
Monday to Friday working hours, plus Saturday mornings on a rotaDuties of a Service Advisor:

Greet customers professionally and deliver outstanding customer service
Book vehicles in for servicing, maintenance, and repairs
Keep customers informed on vehicle progress and explain repair recommendations clearly
Liaise with workshop staff to ensure timely completion of work
Prepare accurate estimates and handle customer queries efficiently
Promote additional products and services to enhance customer satisfaction
Maintain accurate digital records and complete all necessary paperworkRequirements of a Service Advisor:

Proven experience as a Service Advisor or in a similar customer service role within the automotive industry
Minimum of 2 years dealership experience preferred
Excellent communication and interpersonal skills
Strong organisational abilities and multitasking skills
Confident with computer systems and software
Full UK driving licence desirable
Right to work in the UKIf you are ready to progress your career as a Service Advisor and want to be part of a professional, customer-focused team, we invite you to discover more about this opportunity.

Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Crewe and Cheshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

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