Global Bullhorn Platform Administrator

Location: Remote (Hybrid Option - TBD)

Reports to: Transformation Office

About the role

Infotree Global Solutions is a rapidly growing, private-equity-backed global workforce solutions company operating in more than 100 countries. As we continue to scale, we are building the infrastructure, systems, and leadership disciplines needed to support our next phase of growth.

Position Summary

This role will own the configuration, optimization, and ongoing management of Infotree’s Bullhorn Recruitment Cloud, an enterprise solution natively built on the Salesforce platform. Core concepts such as data models, workflows, automation, and user management operate using Salesforce architecture.

The role ensures the platform operates as a scalable, reliable foundation that enables efficient workflows and strong user adoption across global recruiting and delivery teams.

Partnering closely with business leaders across regions, this individual will translate operational needs into system capabilities, enabling a more unified, standardized, and data-driven organization.

This is not a traditional Salesforce Administrator role. While Salesforce experience provides a strong technical foundation, success in this position requires applying those capabilities within the context of recruiting, placements, and global workforce operations.

The ideal candidate understands both platform architecture and real-world recruiting workflows, and can bridge the gap between system capability and business execution.

Key Responsibilities

• Own and optimize end-to-end recruiting and placement workflows in Bullhorn Recruitment Cloud (also known as Bullhorn for Salesforce and BH4SF) and additional product modules including Talent Management Platform, VMS Sync, Automations, Amplify, and Market IQ
• Partner with recruiting, sales, and delivery to standardize global processes
• Drive adoption by aligning system design to recruiter and account manager workflows
• Support global rollout and localization across NA, EMEA, LATAM, and APAC
• Own platform governance and standards to drive global consistency
• Administer the underlying Salesforce architecture supporting Bullhorn, including users, roles, and permissions
• Configure and maintain objects, fields, formulas, validation rules, and automation
• Translate business requirements into scalable system solutions
• Manage data integrity,exports, deduplication, and quality audits
• Understand and architect the data infrastructure and import files needed to support data imports
• Build reports and dashboards to support operational and executive decision-making
• Manage integrations and third-party applications, including connections to Broadbean (Career Portal), VMS Sync, and Middle Office technologies
• Implement advanced solutions such as Bullhorn Automations and Bullhorn Amplify (Present, Screening, etc.)
• Provide training, documentation, and user support
• Ensure platform security and compliance with data governance policies
• Collaborate with developers and technical teams on advanced solutions
• Continuously identify opportunities to improve efficiency, reduce manual work, and increase platform adoption across regions

Required Skills & Experience

• 2+ years administering Salesforce or Salesforce-based platforms
• Salesforce Certified Administrator (ADM 201) certification - preferred
• Strong understanding of Salesforce Sales Cloud and/or Service Cloud
• Experience with Bullhorn Recruitment Cloud or similar ATS platforms
• Proficiency in Salesforce automation tools: Flows, Validation Rules, and Workflow Rules
• Experience with data management tools (Data Loader, Data Import Wizard)
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving ability
• Ability to operate independently and manage multiple priorities

Preferred Experience

• Experience supporting recruiting, placement, or staffing workflows is strongly preferred
• Experience with integrations, APIs, or connected systems
• Exposure to global or multi-region environments

Nice to Have

• Additional Salesforce certifications (Advanced Administrator, Platform App Builder)
• Familiarity with Apex, Visualforce, or Lightning Web Components (LWC)
• Experience with broader Salesforce ecosystem tools (CPQ, Marketing Cloud)

Why Join Infotree

Infotree is implementing Bullhorn as part of a broader transformation to unify systems, standardize processes, and scale the business toward its next growth milestone.

Historically, fragmented systems and regional differences have limited visibility, consistency, and efficiency. This role is critical to changing that.

This role exists to

• Establish a single global system of record for recruiting and placement activity
• Drive process standardization across regions while respecting local requirements
• Enable data visibility and KPI reporting to support executive decision-making
• Ensure adoption, usability, and continuous improvement of the Bullhorn platform

This is not a support role-it is a core enabler of operational excellence and global scale.

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