Melio seeks a high-performing CX Workforce Management (WFM) Manager to lead end-to-end WFM for global teams, driving long-term capacity planning, multi-channel forecasting, scheduling optimization, real-time management, and operational analytics.
You will partner with Operations, Finance, and People to balance exceptional customer experience with efficiency and agent well-being, delivering insights and strategic improvements.
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Manchester
Melio in Manchester is seeking a high-performing CX Workforce Management Manager to lead global WFM.
Manchester
At Melio, we’re here to supercharge small businesses.
Manchester
At Melio, we’re here to supercharge small businesses.
Manchester
At Melio, we’re here to supercharge small businesses.
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