Hargreaves Lansdown is seeking a Workforce Management Lead to own forecasting, scheduling and real-time WFM for the Premium Services operation in Bristol. You will partner with senior managers to balance service levels, efficiency and colleague experience while building WFM capability from the ground up.
Role focuses on end-to-end demand planning, capacity modelling, and governance, with responsibility for Calabrio-based systems and cross-functional stakeholder engagement.
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West of England
The Workforce Management (WFM) Lead is the single point of accountability for workforce planning across Hargreaves Lansdown's Premium Services…
Bradley Stoke
Hargreaves Lansdown in Bristol is seeking a Workforce Planning Manager to lead a Scheduling and Real Time Analytics team for a multi-channel…
West of England
Hargreaves Lansdown is seeking a Capacity Planning & Forecasting Lead to own robust capacity plans and demand forecasts across Helpdesk and…
West of England
Hargreaves Lansdown is seeking a Capacity Planning & Forecasting Lead to own robust capacity plans and demand forecasts across Helpdesk and…
West of England
Hargreaves Lansdown in Bristol seeks a Workforce Planning Manager to lead Scheduling and RTM for a large, multi-channel Helpdesk.
Newport
Hargreaves Lansdown is hiring a Workforce Planning Manager to lead a 300+ FTE Helpdesk scheduling and RTM team.
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