HCLTech is a global technology company seeking an experienced IT application support lead to manage L2/L3 support for critical applications across regions. You will drive incident management, post-mortems, and alignment with ITIL standards, while coordinating regional vendor teams and sustaining 24x7 operations.
You will build subject matter expertise, monitor SLAs, define KPIs, mentor juniors, and contribute to disaster recovery planning and resilience initiatives.
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South Yorkshire
Are you an experienced Major Incident Manager with a background in infrastructure, networks, disaster recovery and IT service management?
Sheffield, South Yorkshire
Major Incident Manager Location: Sheffield Day rate: Up to £600 per day inside IR35 Duration: Until end of March 2027 (view a view to extend) Type…
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