Senior Complaints Specialist – Global Escalations Leader

Harrow Source: WhatJobs
£50,000–£60,000

ARCC CONSULTING LIMITED is seeking a Senior Complaints Specialist in London. You will own and resolve escalated, high-risk complaints end to end, across a global client base, while shaping processes and standards for the function.

You will apply FCA DISP and FOS requirements, act as a quality reference, and help onboard a growing team. This role combines investigative rigor with stakeholder liaison across Compliance and Operations.

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