Customer Services Specialist

Working hours: 37.5 hours a week, Mon-Fi on a rota, 1 in 3 weekends (Saturday and Sunday ). This is a 6 month FTC commencing on 2nd of November '26 until 2nd May '27.

Do you love to talk and have great conversations? Are you ready to embark on a customer service journey like no other? Do you want to join a team that’s won awards for its wellbeing and personal development offering? If you answered yes to any of the above, then read on…

We are on the lookout for customer service gurus from a contact centre or similiar fast-paced customer service background who can answer customer enquiries via inbound calls with enthusiasm and a smile, turning each conversation into a memorable experience whilst ensuring customer information and records are maintained accurately.

If you’ve got passion for providing top-notch customer service, strong administrative skills, excellent attention to detail and excellent communicatoin skills that leaves a lasting impression AND want to work with an amazing bunch of humans whilst doing this, then get in touch. Experience within a contact centre or similar customer-focused environment is essential for success in this role.

We know it sounds cheesy, but it really is our people who make Specsavers a truly exciting and inclusive place to work – it’s a place you can call home and let your skills shine to reach your full potential. You will be joining a team where talent is nurtured and grown with access to career development pathways and fully supported development opportunities.

We offer a mix of permanent and fixed term contracts in the contact centre. This is also a great opportunity to join our talent pool as we prepare for upcoming vacancies. Other successful candidates will be kept in contact with as soon as a role becomes available.

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