An international packaging equipment manufacturer based in Taplow is seeking a Field Service Engineer to join their team. The successful candidate will possess a strong background in field service engineering, ideally within the packaging or related machinery industry. This role involves providing technical support, performing maintenance, and ensuring the optimal performance of packaging systems across the UK.
Job Overview
Technical Support
Provide expert technical support to clients both remotely and on-site.
Diagnose and resolve equipment issues promptly and efficiently to minimise downtime.
Preventive Maintenance
Conduct regular maintenance checks and inspections on machinery.
Implement preventive measures to reduce breakdowns and ensure smooth operation.
Repair and Troubleshooting
Identify, diagnose, and repair equipment malfunctions.
Replace faulty components and perform necessary adjustments to restore full functionality.
Installation and Commissioning
Install and commission packaging equipment at client sites.
Ensure all installations meet technical specifications and customer requirements.
Requirements
Proven experience in a similar Field Service Engineer role.
Previous experience within the packaging or related machinery industry (advantageous).
Strong technical and problem-solving skills.
Excellent customer service and communication abilities.
Salary & Benefits
Salary: £36,000 per annum (dependent on experience)
Bonus: Circa £3,000 annual bonus
Hours: 8:30am - 5:00pm
Company Van: Provided for work use
Travel: National coverage; routes planned in advance
Overnight Stays: One night per week (expenses covered)
Training: Full product and technical training provided
Holidays: 25 days annual leave + bank holidays
Pension: Auto-enrolment pension scheme
Life Insurance: 4x annual salary
Private Medical Insurance: Available after 2 years' service
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