Onsite Photocopier Service Engineer

Leicester Source: WhatJobs
£28,000–£36,000

We are seeking an experienced site based Photocopier engineer to join a busy technical services team. This role requires a hands‑on engineering with installation, configuration, optimisation, and ongoing maintenance of HP and Xerox print environments.

Key Responsibilities

  • Install, configure, and optimise HP and Xerox multifunction printers, copiers, and production print devices at customer sites
  • Provide break‑fix support, diagnosing and resolving hardware, software, and network‑related print issues
  • Perform preventative and scheduled maintenance
  • Produce accurate technical documentation, service reports, and configuration records in line with SLAs

Experience, Skills & Personal Qualities

  • Photocopiers / MFD diagnostics
  • Solid understanding of print servers, networking protocols, Active Directory/LDAP integration, and print queue management
  • Strong troubleshooting skillsAbility to interpret technical manuals, service bulletins, and diagnostic tools
  • Excellent customer‑facing communication skills, with the ability to work independently or as part of a field team

Desirable Qualifications

  • HP
  • Xerox
  • CompTIA A+, Network+, or equivalent IT certification

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