Lead Service Coordinator

London Source: WhatJobs

£35,000–£40,000

Position: Lead Service Coordinator
Location: Office-based, Canary Wharf
Salary: up to 40,000, depending on experience

Our client is a major service provider in London with over 50 years of success and continued growth. They're seeking a Lead Service Coordinator to take contract ownership and work closely with operations manager and service desk manager.

The Lead Service Coordinator will join their ever-expanding Energy Services Division. This division operates across London, managing a range of blue-chip portfolios. The work carried out is a mixture of planned maintenance and repair works as well as reactive works from our call-out service.

As the Lead Service Coordinator, you will be working out of the Companies office in Canary Wharf Monday to Friday.

Schedule all works across the flagship contract
Answer inbound calls from clients
Raising and scheduling jobs
Provide updates on work
Arranging engineers and Subcontractors to attend works
Compile reports for ongoing works, client and senior management
Manage SLA & KPIs
Raising purchase orders
Managing material orders

Lead Service Coordinator Job Requirements

Experience in the HVAC and FM industry
Office based in Canary Wharf
Previous role held Service coordinator/Helpdesk or similar
Highly Adept in handling in bound calls for customer queries and service requests
Highly proficient in CAFM systems, MICROSOFT Word, Excel, PowerPoint, Outlook
Administration responsibilities including filing, preparing documents, receipting, keeping and updating records

Service Coordinator Salary & Benefits

Basic Salary of 35,000-40,000 DOE
08:00-17:00 Monday to Friday - Office based in Canary Wharf
Overtime available
23 days holiday + Bank Holidays - increasing with service
Pension 4%

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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