Service Coordinator

Position: Service Coordinator

Location: Billericay - Office-based

Salary: £30-35k DOE

Our client is a family-built M&E Contractor in Essex with over 60 years of success and continued growth. Due to recent success, they're seeking a Service Coordinator to be based in their Billericay office.

Key Responsibilities

• Schedule London and Home Counties PPM visits for the Engineering division
• Answer inbound calls from clients
• Raise and schedule jobs
• Arrange engineers and Subcontractors to attend works
• Raising purchase orders
• Process quotations
• Managing material orders

Service Coordinator Job Requirements

• Experience in the HVAC and FM industry
• Office-based in Billericay
• Previous role held as Service coordinator/Helpdesk or similar
• Highly adept at handling inbound calls for customer queries and service requests
• Highly proficient in CAFM systems, Microsoft Word, Excel, PowerPoint, Outlook
• Administration responsibilities including filing, preparing documents, receipting, keeping and updating records

Service Coordinator Salary & Benefits

• Basic Salary of £30,000-£35,000 DOE
• 08:00-17:00 Monday to Friday - Office based in Billericay
• 22 days' holiday + Bank Holidays - increasing with service
• Pension

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