Build Engineer

Build Engineer | 3 Month Contract | 12.71 PAYE | Ipswich

REED Technology is supporting a healthcare organisation in Ipswich who are on their search for 6 x Endpoint Configuration Analyst / Build Engineer to join a busy Digital Services team.

This role is ideal for someone with experience in IT device deployment, desktop support, endpoint services or IT asset management who enjoys a hands-on technical role supporting end users and delivering high-quality IT services.

The Role

You'll be responsible for the configuration, deployment and support of IT equipment across a multi-site environment. Working within the Endpoint Services function, you'll support the setup, tracking and distribution of end-user devices whilst helping to maintain a high standard of customer service.

Key responsibilities include:

• Building, configuring and deploying laptops, desktops, mobile phones and other endpoint devices

• Supporting device rollouts, refresh programmes and new starter equipment requests

• Maintaining accurate asset records and inventory databases

• Logging, tracking and resolving IT incidents and service requests

• Supporting users with device setup and troubleshooting

• Managing stock levels of hardware and peripherals

• Updating service management and asset tracking systems

• Providing guidance and training to end users on devices and applications

• Escalating technical issues where appropriate

What We're Looking For

• Experience within an IT support, deployment, build or endpoint environment

• Experience configuring laptops, desktops and mobile devices

• Strong customer service and communication skills

• Experience using ITSM or service desk systems

• Experience maintaining asset records and inventories

• Good working knowledge of Microsoft technologies, including Office 365

• Ability to prioritise workload and work independently

• Full UK driving licence or ability to travel between sites when required

Highly Desirable

• Experience with Intune, Microsoft Endpoint Manager, SCCM or Autopilot

• Healthcare or public sector experience

• Experience supporting large-scale device deployments

• Knowledge of ITIL processes

If you have the relevant experience for the role, please apply using the link provided or email your CV

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