Build Engineer

Build Engineer 3 Month Contract £12.71 PAYE Ipswich

REED Technology is supporting a healthcare organisation in Ipswich who are on their search for 6 x Endpoint Configuration Analyst / Build Engineer to join a busy Digital Services team.

This role is ideal for someone with experience in IT device deployment, desktop support, endpoint services or IT asset management who enjoys a hands-on technical role supporting end users and delivering high-quality IT services.

The Role

You'll be responsible for the configuration, deployment and support of IT equipment across a multi-site environment. Working within the Endpoint Services function, you'll support the setup, tracking and distribution of end-user devices whilst helping to maintain a high standard of customer service.

• Building, configuring and deploying laptops, desktops, mobile phones and other endpoint devices
• Supporting device rollouts, refresh programmes and new starter equipment requests
• Maintaining accurate asset records and inventory databases
• Logging, tracking and resolving IT incidents and service requests
• Supporting users with device setup and troubleshooting
• Managing stock levels of hardware and peripherals
• Updating service management and asset tracking systems
• Providing guidance and training to end users on devices and applications
• Escalating technical issues where appropriate

What We're Looking For

• Experience within an IT support, deployment, build or endpoint environment
• Experience configuring laptops, desktops and mobile devices
• Strong customer service and communication skills
• Experience using ITSM or service desk systems
• Experience maintaining asset records and inventories
• Good working knowledge of Microsoft technologies, including Office 365
• Ability to prioritise workload and work independently
• Full UK driving licence or ability to travel between sites when required

Highly Desirable

• Experience with Intune, Microsoft Endpoint Manager, SCCM or Autopilot
• Healthcare or public sector experience
• Experience supporting large-scale device deployments
• Knowledge of ITIL processes

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