Administrator

Overview

In this role you will support the smooth day-to-day operations of the Out of Hours and Minor Injury Unit services within the First Contact & Primary Care Pathway. You will handle administration, reporting, databasing, audits, information management and reception duties across sites, with occasional travel to coordinate service needs. You will work closely with colleagues to maintain high-quality administrative support, combining accuracy with patient-focused service. The role offers variety, cross-site collaboration and opportunities to contribute to NHS service delivery.

Pay / Benefits

• 27 days annual leave + bank holidays
• NHS discount across shops and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme

Responsibilities

• Provide high-quality administrative, secretarial and reception support to the Out of Hours and Minor Injury Unit services
• Produce timely reports and maintain databases, spreadsheets, records and workforce information
• Complete routine daily/weekly/monthly administrative tasks including data validation and clinical audit support
• Respond to telephone and email enquiries, take accurate messages and record action notes and minutes
• Maintain service information (intranet, leaflets, diaries, stationery) across sites
• Support day-to-day running of the service with general office duties and cross-service cover
• Travel between sites to assist with vehicle fleet maintenance coordination

Key requirements

• Numeracy skills
• Literacy skills
• Ability to travel between sites
• Full UK manual driving licence
• Proven office experience and competence with MS Office (Excel, Word, Outlook)
• NHS experience desirable
• Excellent communication with colleagues, professionals and the public

• Confidentiality
• Customer-focused approach
• Organisational skills
• Microsoft Word
• Excel
• Outlook

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