Administrator NEW Abingdon, Oxford Posted today £25,760 - £27,476 per annum Band 3

Job overview

Are you organised, approachable and looking for a varied administrative role where you can make a real difference?

We are seeking a motivated administrator to join our First Contact & Primary Care Pathway team , supporting the smooth day-to-day running of our Out of Hours and Minor Injury Unit services.

Working within a friendly administration team, you will produce timely reports, maintain databases and spreadsheets, support audits, manage service information and supplies, respond to telephone and email enquiries, take accurate notes or minutes, and provide general clerical and reception cover. You may also travel between sites to help coordinate maintenance of the service’s vehicle fleet.

You will be accurate, patient-focused and able to manage a varied workload. Strong literacy, numeracy and IT skills are essential, including experience with Microsoft Word, Excel and Outlook, alongside the confidence to communicate professionally with colleagues, other professionals and the public. Previous office experience, the ability to travel between sites and a full UK manual driving licence are required. NHS experience, minute-taking, report writing and online communication skills would be an advantage.

Please note that some work may be required in the out of hours period as needed.

Main duties of the job

• Provide high-quality administrative, secretarial and reception support to the Out of Hours and Minor Injury Unit services'
• Produce timely reports and maintain accurate databases, spreadsheets, records, filing systems and workforce information.
• Complete routine daily, weekly and monthly administrative tasks, including data validation, clinical audit support and patient record management.
• Respond professionally to telephone and email enquiries, take accurate messages, and record action notes and meeting minutes.
• Maintain service information, including intranet and social media content, leaflets, contact lists, diaries, stationery and other supplies across sites.
• Support the day-to-day running of the service through general office duties and effective administration.
• Work collaboratively with colleagues, providing reception, clerical and cross-service cover as required.

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the "supporting statement" element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Person specification

Knowledge

Essential criteria

• Evidence of good numeracy skills
• Evidence of good literacy skills

Desirable criteria

• Evidence of good organisational skills
• Experience managing diary systems
• Experience of data monitoring

Qualifications

Essential criteria

• GCSE Grade C or above in Maths or equivalent
• GCSE Grade C or above in English or equivalent

Skills

Essential criteria

• Evidence of willingness to learn

Desirable criteria

• Evidence of minute taking experience
• Evidence of experience creating reports

Experience

Essential criteria

• Proven experience of working in an office environment
• Experience of using Office computer programs including Excel, Word and Outlook

Desirable criteria

• Experience of working in the NHS

Personal Qualities

Essential criteria

• Understanding of the need for confidentiality
• Evidence of customer focused approach

Desirable criteria

• Ability to liaise with all professionals and levels in a confident and effective manner
• Ability to deal with the public in a polite and effective manner
• Ability to manage own workload

Documents to Download

Band 3 Admin FCPC (PDF, 376.4KB)

Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)

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