IT Support Engineer

Overview

In this role you will provide hands-on IT support across multiple sites to remediate endpoint vulnerabilities and prepare for a Cyber Essentials Plus audit. You will work within a growing IT function, often independently, tackling field engineering tasks and ensuring timely remediation. You’ll use patching and remediation tools to keep user devices secure while traveling between sites. This is an operational, impact-focused position with a clear mission to strengthen security across the firm.

Pay / Benefits

• travel expenses covered
• on-site work across multiple sites
• outside IR35

Responsibilities

• Provide hands-on 1st and 2nd line IT support
• Remove, patch and update applications on user devices
• Troubleshoot and remediate endpoint vulnerabilities (Rapid7)
• Replace devices and resolve desktop/application issues
• Travel regularly between sites across the Southeast and beyond
• Document completed work and remediation updates

Key requirements

• Microsoft / Windows desktop environments
• Desktop Support / 1st & 2nd Line Support
• Application patching, removal and updates
• Endpoint remediation
• Device replacement and troubleshooting
• Travel and field engineering capability
• Good documentation and independent working style

• practical, hands-on approach
• ability to work independently
• strong problem-solving skills
• Microsoft Windows desktop environments
• 1st & 2nd line support
• Application patching and updates

Full job description from WhatJobs. Apply for this role →