Manager, People Change and Adoption, Organisational Transformation

Overview

In this Manager role, you will lead end-to-end people change and adoption across transformation programmes, shaping practical change strategies and engaging stakeholders. You’ll translate business objectives into human-centered change interventions and collaborate across disciplines to deliver measurable benefits. You’ll build client relationships, run workshops, and guide delivery while contributing to the growth of the practice. This position sits within Deloitte’s Technology & Transformation and Human Capital teams, offering hybrid work in London or Manchester and a strong development pathway.

Pay / Benefits

• hybrid working policy
• development programs
• focus on wellbeing
• collaborative culture
• flexible working arrangements
• supportive environment

Responsibilities

• Deliver end-to-end people change and adoption across transformation programmes
• Analyse organisational impacts, identify risks, and design human-centered interventions
• Build trusted client relationships, facilitate workshops, and present evidence-based recommendations
• Measure change outcomes using qualitative and quantitative insights to assess readiness and benefits
• Collaborate across disciplines to align people, process, and technology perspectives
• Lead activities or workstreams and coach team members while ensuring deliverable quality
• Shape delivery by developing client solutions, managing plans, risks, and commercial aspects, and advising senior stakeholders
• Support growth of the practice through proposals, thought leadership, capability building and internal communities

Key requirements

• Experience in contributing to people change and adoption within complex transformation programmes
• Experience across change strategy, change impact assessment, stakeholder engagement, communications, learning, readiness, culture and behaviour change, adoption or benefits realisation
• Ability to translate business objectives into deliverable change interventions
• Strong stakeholder-management and relationship-building skills
• Experience working in multidisciplinary, fast-paced environments with competing priorities
• Strong written, verbal and presentation skills; ability to tailor messages to audiences
• Analytical with data-driven insight to improve outcomes
• Collaborative, inclusive, human-centered approach with resilience
• Consultant level experience with guidance; Senior level: independent workstreams; Manager: lead delivery and advise stakeholders
• Experience in consulting or client-facing environments; exposure to AI, cloud, HR platforms or ERP is a plus
• Industry sector experience and knowledge of change-management approaches; professional qualification advantageous
• Interest in future of work and emerging tools such as change analytics and responsible technology

• Stakeholder-management
• Collaboration and teamwork
• Clear communication and influencing
• Change management approaches and tools
• Agile, hybrid or traditional delivery environments
• Data-informed decision making

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