Consultant, People Change and Adoption, Organisational Transformation
Overview
In this role you will lead end-to-end people change and adoption within transformative technology programmes, shaping practical change strategies. You will engage stakeholders, design human-centred interventions, and measure outcomes to realise benefits. You’ll build trusted client relationships, facilitate workshops, and guide teams to deliver high-quality change deliverables. This is a chance to work across disciplines and contribute to Deloitte’s future-of-work agenda with a focus on positive social impact.
Pay / Benefits
- Hybrid working policy
- Development and world-class training
- Supportive culture and wellbeing emphasis
- Flexible working arrangements
- Client-facing and impact-driven environment
Responsibilities
- Deliver end-to-end people change and adoption across change impacts, stakeholder engagement, communications, learning, readiness, adoption and benefits realisation
- Analyse organisational/workforce impacts, identify risks, and design human-centred interventions enabling new behaviours and ways of working
- Build client relationships, facilitate workshops, and present evidence-based recommendations to stakeholders at all levels
- Measure change outcomes using qualitative/quantitative data to assess readiness, engagement, adoption and benefits
- Collaborate across disciplines to connect people, process, and technology perspectives to solve transformation challenges
- Take ownership by delivering activities, leading workstreams or small teams, and coaching colleagues while ensuring quality of client deliverables
- At Manager level, shape delivery by developing solutions, managing plans, risks and commercials, and advising senior stakeholders
- Support practice growth through proposals, thought leadership, recruitment, capability building and internal communities
Key requirements
- Experience contributing to people change and adoption within complex transformation programmes
- Practical experience in change strategy/planning, change impact assessment, stakeholder engagement, communications, learning, readiness, culture/behaviour change, adoption or benefits realisation
- Ability to translate business objectives into deliverable change interventions
- Strong stakeholder-management and ability to influence decisions
- Experience working in multidisciplinary teams and managing competing priorities in fast-paced environments
- Strong written, verbal and presentation skills, with ability to tailor messages to different audiences
- Analytical and problem-solving capability using data/feedback to improve outcomes
- Collaborative, inclusive and human-centred approach with resilience
- Experience in consulting or client-facing environments delivering change or related Human Capital work
- Exposure to transformation driven by AI, cloud, HR platforms or ERP
- Stakeholder-management
- Communication and presentation
- Collaboration and teamwork
- AI
- Cloud
- HR platforms
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