In this role you will drive Myprotein’s US ecommerce growth, owning trading strategy, site performance and customer experience for fitness and nutrition buyers. You’ll lead product launches, campaigns and merchandising to boost revenue, conversions and loyalty across nutrition, supplements and activewear. You’ll apply data-driven thinking to optimize multipronged campaigns in a fast-paced D2C environment. This is a cross-functional, impact-focused opportunity to shape the US ecommerce channel within a leading global group.
Pay / Benefits
25 days’ annual leave plus bank holidays
Birthday off
Enhanced maternity and paternity pay
Compassionate leave (up to 10 days)
Volunteer leave (up to 2 days)
Staff discount up to 50%
Responsibilities
Own day-to-day US ecommerce trading performance, delivering revenue and profitability targets
Develop and execute trading plans, promotional calendars and product launches across nutrition, supplements and activewear
Plan campaigns around key US trading moments
Identify opportunities to increase conversion, average order value and repeat purchases through merchandising and promotions
Coordinate pricing, promotions, stock availability and product assortment with US demand
Monitor sales and margin performance, adjust trading activity to maximise returns
Optimise customer journey across mobile and desktop for a seamless shopping experience
Deliver Arabic and English content, product pages and campaigns with regional teams
Improve conversion via A/B testing, landing page optimisation and checkout enhancements
Identify opportunities to improve local payment options, delivery messaging and customer trust
Monitor website performance and prioritise US-market improvements
Track ecommerce metrics (revenue, profitability, conversion rate, AOV, retention) and produce actionable insights
Analyse performance by market and product category to identify growth opportunities
Collaborate with marketing, CRM, creative, technical teams for regional campaigns
Partner with acquisition, influencer and CRM teams to drive from first purchase to repeat
Coordinate product launches across regional websites and digital channels
Work with operations and customer service to address delivery and service issues affecting experience
Share regional insights to shape wider brand and ecommerce strategy
Key requirements
3–5+ years’ experience in ecommerce, digital trading or online retail
Experience trading across UK or US markets and understanding regional shopping behaviours
Strong understanding of ecommerce KPIs, CRO, customer journeys and digital performance
Experience using ecommerce platforms such as Shopify, Magento or similar
Strong analytical skills with Google Analytics and reporting tools
Commercial mindset and proven ability to drive online revenue growth
Experience delivering localised customer experiences across multiple markets
Strong communication and stakeholder management skills
Ability to manage multiple priorities in a fast-paced environment
Interest in fitness, sports nutrition and active lifestyles; experience in these categories is a plus
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