Ecommerce Manager (UK) - THG Nutrition | Myprotein

Overview

As Ecommerce Manager for Myprotein in the UK, you will own the trading strategy and drive revenue growth. You’ll optimise the UK ecommerce experience, coordinate product launches and campaigns, and collaborate with cross-functional teams to boost conversions and retention. You’ll operate in a fast-paced direct-to-consumer environment, using data-driven insights to meet regional goals and customer needs. This is a chance to shape regional ecommerce, scale performance, and strengthen customer loyalty within fitness and activewear categories.

Pay / Benefits

• 25 days leave plus bank holidays
• birthday off
• maternity and paternity pay
• compassionate leave
• volunteer leave
• staff discount on THG brands

Responsibilities

• Own day-to-day UK ecommerce trading performance and targets
• Develop trading plans, promotions, and product launches for nutrition, supplements, and activewear
• Plan campaigns around UK trading moments
• Increase conversion, AOV, and repeat purchases through merchandising and promotions
• Coordinate pricing, stock, and assortment with UK demand
• Monitor sales and margin, adjust activity for commercial impact
• Optimise customer journey on mobile/desktop
• Deliver content in Arabic and English for pages and campaigns
• Improve conversion via A/B testing, landing pages, and checkout improvements
• Identify local payment and delivery messaging improvements
• Monitor site performance across UK markets
• Track ecommerce metrics and provide actionable insights
• Collaborate with marketing, CRM, creative, and technical teams for regional campaigns
• Coordinate product launches across regional sites and channels
• Support operations and customer service to resolve delivery issues
• Share regional insights to shape broader ecommerce strategy

Key requirements

• 3–5+ years in ecommerce, digital trading or online retail
• Experience trading across UK markets and understanding regional shopping behaviours
• Strong understanding of ecommerce KPIs, CRO, and digital performance
• Experience using Shopify, Magento or similar platforms
• Strong analytical skills with Google Analytics and reporting tools
• Commercial mindset with proven revenue growth experience
• Experience delivering localised customer experiences across multiple markets
• Strong communication and stakeholder management
• Ability to manage multiple priorities in a fast-paced environment
• Interest in fitness, sports nutrition, and active lifestyles (advantage)

• communication
• stakeholder management
• multitasking
• Shopify
• Magento
• Google Analytics

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