Administrator- Court of Protection

Overview

In this role you will provide proactive administrative support to a busy Court of Protection team in Bristol, helping 22 fee-earners deliver high-quality client service. You will manage a varied workload, maintain accurate records, and handle a range of client-related activities, with opportunities to contribute to some fee-earner duties. The role is full-time and hybrid, offering flexible working and a clear path to developing within a respected legal environment. You join a supportive culture focused on client outcomes and professional growth.

Pay / Benefits

• flexible benefits
• learning and development programme
• wellbeing initiatives
• flexible hybrid working
• supportive culture
• career development opportunities

Responsibilities

• Manage incoming and outgoing post and liaise with Facilities Management
• Collate enclosures and prepare correspondence for clients and third parties
• Open, close and archive client files
• Maintain filing and e-filing systems with secure, accessible records
• Support maintenance of client records and in-house databases
• Prepare correspondence and communicate professionally with clients, service providers, authorities, and other organisations
• Coordinate client visits and prepare documentation for Deputies and fee earners
• Assist with annual client reports and accurate record-keeping processes
• Process requests related to wills, deeds and other stored documents
• Support payment administration and banking-related activities as required
• Make purchases and arrange services for clients’ daily living needs
• Review and manage client memberships and subscriptions
• Act as first point of contact for clients, handling enquiries professionally
• Provide additional admin and secretarial support across the wider team
• Demonstrate strong organisational skills and ability to manage competing priorities with high service standards

Key requirements

• Organised and able to prioritise workload
• Thrives in fast-paced environments and remains calm under pressure
• Excellent attention to detail and accuracy
• Proactive with ability to anticipate needs
• Strong communication and interpersonal skills with diverse stakeholders
• Comfortable working independently and as part of a team
• Pride in delivering high-quality support and maintaining client relationships
• Evidence of initiative, problem-solving, and willingness to learn and develop
• Experience in a legal environment is advantageous but not essential

• Organised
• Calm under pressure
• Attention to detail
• Filing and e-filing systems
• Database maintenance (in-house)
• Document preparation and correspondence

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