Strategy & Operations Manager, Specialty Travel & Events

Overview

In this role you advance cross-functional initiatives within Navan’s Specialty Travel & Events team to mature service offerings. You translate strategic priorities into concrete plans, coordinate stakeholders, and build dashboards to give leadership a reliable view of performance, risks, and decisions. You’ll partner with Product, Engineering, Finance, and Sales to drive measurable outcomes and keep executives informed. This is a data-driven, fast-paced environment where your work directly supports growth and operational excellence in a high-growth tech context. You will shape initiatives that align with Navan’s mission to make travel easy for frequent travelers.

Responsibilities

• Lead cross-functional, complex initiatives to scale service offerings in line with top priorities
• Build relationships across the organization and align stakeholders with competing priorities
• Identify risks, resolve blockers, and escalate decisions with sound judgment
• Collaborate with Strategy & Operations Director and senior leaders to translate priorities into focused initiatives and measurable outcomes
• Develop and manage leadership cadences, including priority-setting and business reviews
• Own high-priority, ambiguous projects driven by changing business needs
• Partner with Finance and Revenue Operations to build analyses, dashboards, and reporting for performance visibility
• Provide insights to inform executive decisions

Key requirements

• 4–6 years of experience in strategy and operations, business operations, programme management, consulting, or related field
• Experience in a high-growth tech company preferred
• Strong project management skills with track record of delivering through others without formal authority
• Excellent written and verbal communication with senior stakeholders
• Comfort in a fast-changing environment with competing priorities
• High emotional intelligence, discretion, resilience, and a collaborative working style
• Quantitative and analytical skills; experience building analyses and BI reporting

• emotional intelligence
• collaboration
• resilience
• analyses and business intelligence reporting
• building dashboards and performance dashboards
• data-driven decision making

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