Repairs Advisor – Poplar Harca Poplar Harca

Salary: £38,748 – £39,915 per annum

Location: George Green Office, Poplar

Full Time – 35 Hours per week

Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.

An opportunity has arisen within our Technical Resources Directorate for a Repairs Advisor.

The Repairs Advisor willhelp to deliver a fast, efficient, value for money repair service that achieves consistently high levels of resident satisfaction.

Postholder Responsibilities:

• Provide caring, professional and timely responses to all repair related contacts from a variety of sources.
• Work as a team to ensure that all properties are safe, warm, dry and comply with requirements.
• Act as first and main contact for repair requests received via telephone, email, letter, online etc
• Raise repairs in line with the organisation’s policies, procedures and obligations
• Carry out repair surveys, analyse results and recommend improvements
• Undertake pre- and post- inspections under the guidance of the Repairs Manager
• Log all contacts with residents and other parties

Closing Date: Friday 16th October 2026 (5:00pm)

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