URBN Senior HR Advisor (Retail, UK)

• This role sits in URBN, our shared service function within the HR Department. URBN supports and works across all business areas across our brands Urban Outfitters, Anthropologie & Free People
• This is a pivotal role within the Retail HR team, supporting our retail populations across the UK. It reports into the Senior HR Manager and works closely with the retail Recruitment and L&D teams. Building strong relationships with the retail teams will be critical to the success of this role
• Act as a point of contact for all retail HR-related queries
• Work closely with other HR colleagues to monitor, review and update all policies, ensuring they reflect the commercial needs of the business
• Ensure URBN is compliant with all UK employment law and proactively seek updates
• Prepare and issue correspondence in relation to ER cases
• Demonstrate a deep understanding of UK employment law to provide expert guidance and support to store management on complex employee relations issues. Support the HR Assistant on managing parental leave across all UK stores
• Advise on procedures and assist managers in dealing with employees with long-term absence, including home visits and welfare meetings
• With guidance from the Senior HR Manager, support stores with possible redundancies and restructurings
• Work with the L&D team to ensure efficient training workshop scheduling, supporting the delivery of learning initiatives to line managers and employees
• Delivery of targeted ad-hoc training sessions based on outcomes from formal Training Needs Analysis. Coordinate and deliver all new store opening on-boarding sessions across UK , alongside the HR team
• Support the Performance Management cycle including meeting requirements and timescales for objective setting, mid/end of year reviews
• Support line managers to develop knowledge and good performance management practice and further embed the performance management processes
• Create and implement employee succession and development with bi-annual talent mapping
• Support the annual Engagement Survey process, using key findings to drive targeted engagement actions and build stronger internal partnerships
• Take the lead on researching and building ideas for new reward ideas
• Understand and be knowledgeable on reward and benefits for UK retail populations, leading communication to employees in a pro-active and engaging manner
• Manage employee wellbeing initiatives for retail
• In collaboration with the rest of the retail HR team, conduct exit interviews for retail management employees, flagging issues and reporting findings on a quarterly basis to the Senior HR Manager
• Analysis of HR KPI’s and reporting of data – monthly, bi-annually and annually
• Support the Senior HR Manager to ensure compliance with sponsor license requirements and right to work processes
• Participating in adhoc HR projects with the team

Benefits

• Employee discount: Shop your fave brands for less
• Pension: Like to think ahead? We’ve got you
• Private medical insurance: Your health is important to us
• Birthday break: Take some time to celebrate you
• Career development: Grow at UO
• Volunteering time: Give back to your community

You need to be resilient, driven and focused on achieving results. Building strong relationships with the store teams will be critical to the success of this roleThe ideal candidate will already be working at Senior HR Advisor level for a retailer or an experienced HR Advisor ready to step up. Personality and approach will be as important as your experienceRobust enough to combine a creative, innovative approach with commercial ideasHigh attention to detail and quick at identifying prioritiesIn-depth knowledge of UK employment legislationProven experience in a HR Advisory role, ideally within a retail environmentAbility to build strong, credible relationships quickly and to be trusted at all levelsExcellent Microsoft office skills (PowerPoint, Word, Excel)Great team playerAbility to work under pressure and meet deadlines

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