Manchester United is seeking an experienced supporter investigations professional to independently manage a high-volume caseload of investigations, sanctions and appeals, ensuring timely resolution in line with club policies.
You will work with Ticketing, Supporter Services, Security and Legal teams, using AI and spreadsheets to identify risks, communicate clearly with supporters, and uphold fairness across the fanbase.
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The role supports the Club's mission to tackle ticket touting by independently managing a high volume of complex supporter investigations…
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At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch.
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