Customer Service and Despatch Coordinator

Bridgwater Source: WhatJobs

See advert for pay

Location: Bridgwater

Job type: Permanent

Hours: 37.5 hours per week Monday to Friday

Salary: A GBP 30,000 per annum

We are currently recruiting a Customer Service and Despatch Coordinator to join a successful and growing manufacturing business based in Bridgwater.

This is a varied role combining customer service, order management, dispatch coordination and export administration, making it an excellent opportunity for someone who enjoys being at the centre of the operation and keeping things moving smoothly from order through to delivery.

Responsibilities

Managing customer orders from initial receipt through to successful delivery
Keeping customers and account managers updated on order progress and delivery schedules
Coordinating despatches with planning, production, warehouse and logistics teams
Arranging UK and international deliveries and liaising with hauliers, freight forwarders and customers
Monitoring shipments and taking ownership of any delivery issues or delays
Preparing and maintaining accurate shipping, transport and export documentation
Supporting customs and export requirements, including commodity codes and incoterms
Obtaining transport quotations and helping to identify efficient and cost effective delivery solutionsMaintaining accurate customer, order and dispatch records
Supporting improvement to customer service, logistics and dispatch process

About You

Highly organized with excellent attention to detail
Comfortable managing multiple prioitites in busy environment
Confident communicator with customers, suppliers and internal teams
A confident user of Microsoft Office and business systems
Comfortable working collaboratively with different departments

Benefits

Site based initially, with the opportunity to work from home 6 days a month after passing probation
22 days annual leave, increasing to 25 days with service, plus bank holidays
4 employer pension constribution
Wellbeing and employee discount platform
Gym discount and on:demand GP service
Cycle to work scheme
On site parking
Sick pay
Employee referral programme

Closing date is 01/11/2026

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →