Export Logistics Coordinator

Export Logistics Co-ordinator | Central London (hybrid, 3 days in office) | c. £35,000

Our client is a fast-growing international FMCG brand, and they're strengthening their Supply Chain team to keep up with global demand.

You'll manage international customer orders and export shipments from order release through to delivery. That means making sure documentation is right, customs requirements are met and customers always know where their order is.

What you'll be doing

• Co-ordinating export orders and shipments end to end
• Booking collections and deliveries with freight forwarders, hauliers and shipping lines
• Preparing and checking export documentation: commercial invoices, packing lists, certificates of origin and market-specific paperwork
• Making sure shipments meet customs, Incoterms and destination-country requirements
• Tracking shipments and proactively communicating delays or changes
• Resolving shipment, documentation, customs and delivery issues
• Checking freight invoices and investigating cost discrepancies and claims
• Keeping order, shipment and master data accurate in ERP and transport systems
• Helping improve export processes and shipment visibility

Requirements

• Experience in export logistics, freight forwarding, international order management or a similar supply chain role (FMCG is a plus)
• Knowledge of export documentation, customs processes and Incoterms
• Strong organisation and attention to detail, with the ability to juggle multiple shipments and deadlines
• Confidence using ERP systems and Microsoft Office, especially Excel and Outlook
• Good numeracy for checking freight costs and performance data
• A clear communicator who builds good relationships with customers, colleagues and logistics partners
• A proactive, ownership-driven approach: you spot risks early and escalates them with practical recommendations
• Calm and accuracy in a fast-paced environment

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