SERVICE MANAGER – HARD FACILITIES MANAGEMENT | YORK£38,000–£42,000 | Permanent | Full-time | Site-based
HVAC Recruitment is looking for an experienced Service Manager to coordinate planned and reactive building maintenance across a complex operational estate in York. A technical FM management role with ownership of compliance, contractors, minor works, commercial performance and customer service.
The role
Oversee PPM, reactive repairs, statutory maintenance and small works.
Manage maintenance operatives and suppliers, ensuring staff competence and safe working arrangements.
Review RAMS, permits to work, maintenance records and CAFM reporting.
Monitor delivery against KPIs, cost targets and contractual requirements.
Resolve operational issues, support stakeholders and provide technical guidance.
Prepare initial cost estimates for minor works and assist forward maintenance planning.
About you
Strong technical background in building services, mechanical/electrical or hard FM maintenance.
Experience supervising teams, subcontractors and safe systems of work.
HNC or equivalent experience in a building, civil, electrical or mechanical discipline.
Management-level Health & Safety qualification such as SMSTS.
Good CAFM, Microsoft Office and stakeholder management skills.
Willingness to undertake relevant specialist authorisation training.
Benefits: 25 days' annual leave, 6% employer pension contribution subject to matching, single private medical cover, life assurance at 2x annual salary.
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