HVAC Recruitment is working with an established facilities management provider seeking a Service Manager to oversee planned and reactive building maintenance across a complex estate in Taunton. This is a hands‑on operational leadership role combining technical services, compliance, contractor management and customer relationships.
Responsibilities
Oversee planned preventative maintenance (PPM), reactive repairs, statutory checks and small works.
Manage subcontractors, maintenance teams and service performance against KPIs.
Ensure safe systems of work, permits, RAMS and compliance with asbestos, legionella and fire safety requirements.
Coordinate billable/minor works, relevant CDM duties and temporary works arrangements.
Monitor costs, service records and asset data via CAFM systems.
Develop strong relationships with site stakeholders and improve service quality.
Requirements
Experience in hard FM, building services, maintenance or operational service management.
Strong contractor supervision, customer service and technical compliance knowledge.
Relevant building services, engineering or FM qualification, or equivalent experience.
Confident CAFM and IT skills. IOSH, SMSTS and CDM/temporary works training beneficial.
Benefits
25 days' annual leave
6% employer pension contribution subject to matching
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