Housing Manager

Housing Manager - Housing Management Services

On-site | 5 days per week - Northampton

3-month contract

£40 Umbrella

We're looking for an experienced Housing Manager to take on a senior leadership role within Housing Management and drive meaningful service improvement.

You'll be responsible for:

• Leading and developing high-performing housing teams
• Driving accountability, performance and service excellence
• Improving customer satisfaction and resident outcomes
• Overseeing tenancy management, income collection, estate services and tenant engagement
• Using data and customer feedback to identify and resolve service issues
• Supporting housing transformation and regulatory readiness
• Ensuring compliance with housing legislation and consumer standards
• Working with senior stakeholders and elected Members to deliver strategic objectives

What you'll need as a Housing Manager:

A confident housing leader with degree-level qualification or equivalent professional experience, ideally with a recognised housing qualification/CIH membership, and a strong track record of delivering service improvement and transformational change.

If you're a proactive, results-driven housing professional ready to make an immediate impact, we'd love to hear from you.

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