CRM Insights Analyst — CLV & Loyalty Analytics

London Source: WhatJobs
See advert for pay

Molton Brown is seeking a CRM Analyst on a 12-14 month fixed term contract to support the CRM Manager with customer lifetime value reporting across global channels. You will develop tiering models, report CLV metrics, and provide actionable insights to grow and retain the customer base.

You will analyse recency, frequency and monetary value, monitor campaigns, review customer feedback, and support international loyalty initiatives while collaborating with the Digital Analytics team.

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