CRM Analyst — Loyalty & CLV Analytics

Molton Brown is seeking a CRM Analyst to support global customer insights and the loyalty program. You will manage CLV reporting, customer tiering, and campaign ROI analysis to drive growth across channels and markets.

The role focuses on recency, frequency and monetary value metrics, customer journeys, and cross-territory data insights. A background in retail and health & beauty is preferred, with advanced Excel and SQL skills.

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