Senior Complaints & Quality Improvement Lead

Hull and East Yorkshire Source: WhatJobs
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Hull City Council is recruiting an Advanced Complaints Practitioner to lead the Integrated Complaints & Compliments Service. The role provides senior professional support to the Grade 12 Group Manager and acts as a key expertise source for escalation and resilience across the complaints function.

The post drives service quality improvements by analysing feedback from children, families and partners, and by leading audits and learning initiatives across Children, Young People and Families

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Full job description from WhatJobs. Apply for this role →

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