Team Administrator NEW Aylesbury Posted today £28,392 - £31,157 per annum Band 4

Job overview

Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?

Our administrators are a vital part of our team and, without them, we couldn’t provide high quality care to the large number of clients across the county.

If you have good keyboard, administration and computer skills, along with an excellent telephone manner, and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.

As a valued team member, we will support you to develop your skills and knowledge and there will be opportunities for you to attend regular training as well as your yearly personal development review.

If you enjoy working in a fast-paced environment, have a flexible approach and the ability to adapt to changing priorities, then this could be the role for you!

Main duties of the job

• Provide day-to-day administrative and secretarial support to the Psychological Therapies team, including correspondence, typing, filing, meetings and events.
• Manage clinic appointments, clinician diaries, referrals and waiting lists, including rearranging appointments when required.
• Handle confidential enquiries and referrals from service users, relatives, GPs and other professionals, providing appropriate information and signposting.
• Maintain accurate electronic records, databases and filing systems, producing reports and supporting audits, training and data collection.
• Provide wider team and service support, including ordering supplies, managing equipment, completing delegated administrative tasks and contributing to meetings and service improvement.

Working for our organisation

Please note that this role will require us to undertake a DBS check as a part of your onboarding.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

This role does not meet the minimum requirements for Skilled Worker visa sponsorship under UKVI regulations. To be considered, you must already hold the valid right to work in the UK without requiring sponsorship.

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

The ability to travel independently between sites within the Trust is essential for this role.

Person specification

Qualifications

Essential criteria

• GCSE English and Maths (minimum Grade C or equivalent)

Desirable criteria

• Recognised secretarial qualification (eg RSA or equivalent)

Knowledge

Essential criteria

• Excellent working knowledge of Microsoft programs, particularly Excel, Word and Outlook

Desirable criteria

• Working knowledge of RIO or similar patient database

Experience

Essential criteria

• 2 years administration experience or secretarial experience in an NHS setting
• Experience of working with confidential documents

personal qualities

Essential criteria

• Excellent communication and organisational skills
• Enthusiastic, flexible and able to work under pressure and deadlines
• Ability to work effectively in a busy environment
• Able to use initiative to solve problems and make decisions

Documents to Download

Band 4 Admin JD (PDF, 304.6KB)

Band 4 Admin PS (PDF, 304.6KB)

Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)

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