Child Maintenance Service is seeking a Customer Insight and Analysis Officer to translate customer feedback into strategic insight and drive service improvements. You will act as a key link between customers, operational teams and senior leaders, ensuring the customer voice shapes planning and delivery.
The role focuses on gathering feedback from surveys, complaints and engagement activities and turning it into actionable recommendations for policy and process changes.
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Birkenhead
Child Maintenance Service (CMS) is seeking a Customer Insight and Analysis Officer to gather, analyse and communicate customer feedback to improve…
Hastings
As the UK government's largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child…
Dudley
As the UK government's largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child…
Birkenhead
As the UK government's largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child…
Leicester
As the UK government's largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child…
Dudley
Child Maintenance Service is seeking a Customer Insight and Analysis Officer to gather, analyse and communicate feedback from customers to improve…
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