Child Maintenance Service is seeking a Customer Insight and Analysis Officer to gather, analyse and communicate feedback from customers to improve services and outcomes. You will link customers with operational teams and senior leaders to embed the customer voice in decisions.
You will collect data from surveys, complaints and focus groups, map customer journeys and provide evidence-based recommendations to transform service delivery in CMS.
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Hastings
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Dudley
As the UK government's largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child…
Birkenhead
As the UK government's largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child…
Leicester
As the UK government's largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child…
Birkenhead
Child Maintenance Service (CMS) is seeking a Customer Insight and Analysis Officer to gather, analyse and communicate customer feedback to improve…
Leicester
Child Maintenance Service is seeking a Customer Insight and Analysis Officer to gather, analyse and communicate customer feedback to improve…
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