IT Support Technician: First/Second-Line Helpdesk

Cambridgeshire and Peterborough Source: WhatJobs
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Saab UK is seeking an IT Support professional to provide first-line and basic second-line IT assistance across the organisation, including user accounts, password resets, device setup and MS 365 support.

Role involves troubleshooting hardware and software, setting up new devices, and guiding users through IT issues. Escalation to the Senior IT Engineer when needed, with ticketing and documentation duties across eight UK sites.

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