Frontline IT Support Technician (1st/2nd Line)

Caulcott Source: WhatJobs
See advert for pay

Saab UK is seeking an IT support technician to provide first and second line support for users across the organisation. You will handle password resets, device setup, and Microsoft 365 support, while troubleshooting hardware, software, and basic network issues.

You will escalate more complex problems to the Senior IT Engineer and help maintain IT records and procedures. The role emphasizes clear communication, daily ticket management, and a willingness to learn new systems.

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