Everything Managed Group is seeking a Customer Relations Agent in Newcastle upon Tyne to join our Customer Operations team. You will handle customer complaints and complex queries, investigate issues, and deliver clear outcomes that sustain trust and improve service.
In this role you will maintain accurate case records, identify trends, and collaborate with internal teams to resolve issues across channels. A strong focus on communication and problem-solving is essential for success.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Newcastle upon Tyne
We are looking for a Customer Relations Agent to join our Customer Operations team and support the delivery of fair, consistent, and high-quality…
Remote
In this role you resolve escalated customer issues through careful investigation, taking ownership to reach the right outcome.
London
We are looking for an experienced Customer Resolution Officer to investigate and resolve complaints within a Repairs & Maintenance service.
London (Croydon)
In this role you will lead complex UK complaint investigations to deliver fair, timely outcomes.
London
Brook Green Supply (BGS) is a leading independent B2B energy supplier, delivering tailored energy supply and Net-Zero solutions to industrial and…
Edgbaston
Join a well-established housing association in a rewarding opportunity where you can make a genuine difference to tenants' lives. This Customer…
Explore: Customer Service Advisor jobs in Newcastle Upon Tyne Customer Service Advisor jobs in the UK Specialist jobs in Newcastle Upon Tyne
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.