IBIS SINGAPORE ON BENCOOLEN is seeking a Reservations Agent to handle telephone and email enquiries, input bookings, and maintain accurate guest records. You will upsell rooms and coordinate with Front Office to ensure smooth operations and a positive guest experience.
The role requires a diploma in hospitality or related field, familiarity with Opera PMS, and strong communication skills. Weekend and holiday shifts may be required.
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Handle telephone and email enquiries, accept reservations, and input booking details accurately into the hotel's PMS (Opera).
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