Luxury Reservations Specialist

The Roseate Reading is seeking an enthusiastic Central Reservations Agent to join our luxury hotel brand. You will convert enquiries into bookings by phone, email and online channels, owning the guest journey from enquiry to arrival with precision and care.

Proactively upsell rooms and packages, delivering a warm, personalised experience that strengthens loyalty. Knowledge of Opera PMS is a plus; English fluency and strong organisational skills are essential.

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