Community Support Worker (Non-Complex)

Pay: £12.63 per hour

Location: Plymouth

Job Type: Full-time, Permanent

Join an award-recognised care provider and make a real difference

Are you looking for a rewarding Support Worker role in Plymouth?

New Direction Support is expanding and we’re looking for Non-Complex Community Support Workers to join our dedicated team. We’re proud to hold Gold Investors in People accreditation, recognising our commitment to staff development, wellbeing, and career progression.

As a Support Worker, you’ll play a vital role in delivering high-quality, person‑centred support to individuals with additional needs—helping them live independently and thrive within their communities.

About the Role

• Provide support in individuals’ homes and within the community
• Follow tailored support plans to help people maintain tenancies, manage bills, and develop life skills
• Work professionally, calmly, and methodically in a variety of situations
• Uphold company policies and procedures at all times

We’re looking for caring, patient, and reliable individuals who are flexible and able to work some weekends.

We offer a range of working patterns to suit different availability:

• 24–36 hours per week (minimum contract)
• Shifts typically run between 08:00–20:00, or 08:00–22:00 with a sleep‑in
• Must be flexible and able to work weekends

Training & Development

You’ll receive full training, including:

• Online mandatory training
• In‑house training delivered by New Direction Support
• Ongoing career development and qualification opportunities, including apprenticeships

What We’re Looking For

• A calm and methodical approach
• Patience, understanding, and strong communication skills
• Ability to follow support plans and company procedures
• Company pension scheme
• Free DBS check
• Blue Light Card eligibility
• New employee bonus scheme
• Refer‑a‑friend bonusCycle to Work scheme
• IT salary sacrifice scheme
• Training and apprenticeship opportunities
• Overtime opportunities
• Career development and qualifications
• Increased holiday entitlement with long service
• Employee Assistance Programme
• Strong team support and a positive working culture

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