Client Services Coordinator

Client Services Coordinator
Location: Belfast / Greater Belfast Area
Salary: Competitive, dependent on experience

Apple Recruitment is delighted to be recruiting on behalf of our client for a Client Services Coordinator to join a busy and growing organisation.
This is an excellent opportunity for an organised, customer-focused professional who enjoys a varied role combining client liaison, site visits, administration and operational coordination.

The successful candidate will be a confident communicator with a keen eye for detail, strong problem-solving abilities and the ability to manage multiple priorities effectively.
We are looking for someone who is comfortable working independently, taking ownership of tasks and resolving issues proactively, while also contributing positively as part of a wider team.

Key Responsibilities

• Act as a key point of contact for clients, customers and stakeholders, delivering a high standard of service.
• Manage enquiries via telephone, email and face-to-face interactions.
• Conduct site visits, inspections and surveys across a range of locations.
• Complete reports, records and associated documentation accurately and within agreed timescales.
• Coordinate appointments, schedules and diaries efficiently.
• Maintain accurate records and update internal systems.
• Identify issues, investigate solutions and follow actions through to completion.
• Liaise with internal departments, contractors and external stakeholders as required.
• Monitor ongoing cases and ensure actions are progressed in a timely manner.
• Prepare correspondence, reports and documentation to support operational activities.
• Ensure compliance with company procedures and service standards.
• Provide general administrative support to the wider team.

Essential Criteria

• Previous experience in a customer-facing role.
• Excellent communication and interpersonal skills.
• Strong administrative and organisational abilities.
• Exceptional attention to detail and accuracy.
• Proficiency in Microsoft Office applications.
• Ability to prioritise workloads and manage multiple tasks effectively.
• Strong problem-solving skills and the ability to use initiative.
• Professional, confident and customer-focused approach.
• Ability to work independently as well as part of a team.
• Full UK Driving Licence and access to a vehicle for business travel.

Desirable Criteria

• Experience carrying out inspections, surveys, audits or site visits.
• Experience preparing reports and maintaining accurate records.
• Experience working within a fast-paced operational or service-led environment.
• Experience coordinating multiple stakeholders and managing competing priorities.

To Apply
Please send your CV to Patricia O'Neill in Microsoft Word format.
Please ensure your CV is accurate and up to date and includes your full employment history, qualifications and current contact details.
Applicants who meet the essential criteria will be considered for this opportunity.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Apple Recruitment Services is an Equal Opportunities Employer.

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