Client Operations Coordinator / Administrator

Client Operations Coordinator / Administrator
Belfast City Centre (1 day WFH)
Full-time, Permanent

We are recruiting for a Client Operations Coordinator / Administrator to join an established and highly regarded people development business working with organisations and senior leaders across the UK, US and Europe.

This is a great opportunity for an experienced administrator or coordinator who enjoys working in a fast-paced, client-focused environment, managing multiple priorities and ensuring projects and events run smoothly from start to finish, through high calibre administration and coordination.

• You will act as a key coordination point between clients and a variety of internal departments, ensuring everything is organised, accurate and delivered on time.

• Coordinating the scheduling of client programmes, courses and events
• Liaising with clients, facilitators and internal teams to agree dates, requirements and logistics
• Managing multiple projects, requests and deadlines simultaneously
• Maintaining accurate client and event information on internal systems
• Organising programme materials assessments and event arrangements
• Communicating with internal and external stakeholders to ensure all requirements are completed on time
• Supporting invoicing, reporting and the preparation of client tenders
• Coordinating diaries and schedules for client-facing colleagues
• Collating programme feedback and evaluation information

About you

• Highly organised, proactive and naturally detail-focused
• Someone who gets satisfaction from making things happen
• Proven experience coordinating people, information, deadlines and processes in a professional, client-facing environment.

• Strong administration and coordination experience
• Experience managing multiple projects, tasks, clients or stakeholders
• The ability to prioritise and manage competing deadlines
• Experience working with external clients
• Strong written and verbal communication skills
• Good Microsoft Office skills, particularly Word, Excel and PowerPoint
• Confidence communicating with a range of stakeholders, including senior colleagues and clients
• A proactive, self-starting approach and the ability to work independently
• Good judgement and the confidence to make decisions when priorities change

Why join?

You’ll be joining an established organisation with an excellent client base and a strong reputation in the people development sector. The culture is supportive and collaborative, with the opportunity to take ownership, develop your skills and make a meaningful contribution to the smooth running of client programmes.

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